Customer Center

Up close and personal.

Do you have any questions about our timetables, our tickets or would you like some straightforward advice on the wide range of mobility services offered by Monheim’s public transport system? Then we’ll be happy to help you by phone, e-mail or at our Customer Center in the Monheim Rathauscenter shopping mall!

Contact

kundenservice@bahnen-monheim.de
+49 2173 9574-10
Available: Monday to Friday, 9:00 a.m. to 17:00 p.m.

Bahnen der Stadt Monheim Customer Center

Ingeborg-Friebe-Platz 21
40789 Monheim am Rhein

Opening hours
Monday, Wednesday to Friday 11:00 a.m. to 7:00 p.m.
Saturday 10:00 a.m. to 3:30 p.m.
Closed on Tuesdays

Opening hours may vary on public holidays.

Your digital way to contact us – without any opening hours.
You can find lots of answers to your questions in our Help Portal. Whether you have complaints, suggestions or queries, use the contact form to write to us. We’ll get back to you as soon as possible.

Go to the Help Portal